Julie Loffredi

Q&A: What Jobs Are In-Demand Right Now?

By: Julie Loffredi, Broadry National Content Desk

In this week’s Q&A we dive into the job market. Brandi Frattini, CareerBuilder’s talent acquisition team lead, tells us what industries are hiring, tips for writing a resume, and what specific jobs are in-demand right now.

Q: What are the most in-demand jobs for November?

Brandi: This quarter, we have seen consistent demand for truck drivers, registered nurses, retail salespeople, customer service representatives, and app and software developers. In November and through the holiday shopping season, we expect continued growth in retail jobs, both traditional (in-person) salespeople as well as roles related to e-commerce, such as delivery drivers, first-line supervisors, order fulfillment and stock clerks. We anticipate that jobs in tech services (app and software developers) will stay in-demand, too. Throughout the pandemic, we saw trends in digitization accelerate — from remote work to telemedicine.

Q: How job seekers can leverage and market their transferable skills to fill open positions with in-demand jobs?

Brandi: In this type of labor market, job seekers need to be flexible in what opportunities they apply for, including roles in industries where they don’t have years of experience. When applying, include your job titles on your resume, but don’t sell yourself short on your skills. If you have the skills to do a job, tweak your resume to reflect that and apply. For example, if you were a server in a restaurant or worked in hospitality, you can bring important customer service skills to in-demand roles in call centers or remote customer support. You also may have skills that nicely transition into a retail role during the holiday season — communication, managing wait times and long lines, and attention to sanitation guidelines.

Q: What are the best tools to use to find those employers looking to fill positions?

Brandi: Job sites are an important tool for job seekers. They offer a number of ways to land a job that’s right for you and to network in the meantime. Job sites can even help you apply to jobs before they’re available by making your resume visible to thousands of employers before they post open positions. Make sure you’re using a job site that helps you search for jobs based on your transferrable skills and interest, not just job titles, so you can transition industries easier. And always store multiple versions of your resume on your job site profile — each tailored to different positions or to highlight certain skills — so you can apply to jobs faster. Finally, use a job site that allows you to customize and show off your profile by sharing your social media profiles and professional accomplishments. A detailed profile can make it easier for recruiters and hiring managers to proactively find you.

Q: What is the most important element of the resume during this time?

Brandi: As employers are looking to staff available positions quickly with flexible hires, make sure to highlight your transferrable skills, which will be even more important than your past job titles. Nearly every industry and company has experienced challenges this year. To market yourself as a desirable candidate, highlight your flexibility, adaptability and problem solving by sharing how you’ve navigated this pandemic. Employers are also concerned with how you will fit into their team. On your resume, include specific instances where you have worked on a team or solved problems collaboratively. If you are applying to a remote working job, include how you used technology to contribute to a team project remotely.

Q: Any tips on skills needed to land jobs that are in high demand?

Brandi: Health care employers are looking for skills like empathy, attention to detail and flexibility. Delivery services are looking for skills such as time management, organization and customer care. Wherever you are applying, keep in mind that job duties and tasks can be taught. The skills you have developed throughout your career, whether it’s strategic planning or software expertise, can be repurposed in new ways. Use your candidate profile on a job site to showcase your full capabilities – beyond a one-page resume – and work with recruiters or staffing firms to help position you as a talented, well-rounded candidate.

Q: How do you make your cover letter or resume stand out when everything is done digitally?

Brandi: Understanding how your application is processed can help you craft your resume and cover letter so they stand out. Two sources scan your resume when you apply: an applicant tracking system (ATS) and a recruiter. The ATS is the program looking for keywords and how closely your resume matches the job description. Don’t hesitate to use the same words and phrases as you see in the job description, and customize each resume and cover letter for each role apply to. Once your resume makes it past the ATS, it reaches a recruiter. They will further evaluate your skills, your level of engagement and fit with the team. So add your flair and personality. Speak to specific examples of working with teams or on group projects. Were you laid off or furloughed because your industry was hit hard by COVID-19? Explain. Did you develop a skill during quarantine related to this role? Infuse your cover letter and resume with these details to give an employer more insight into who you are.

You can also use digital ways of working to your advantage. For example, you could create a digital portfolio, a personal website, even a PowerPoint presentation saved to the cloud that showcases your past work. These can be powerful tools to demonstrate what you have already accomplished, helping you stand out in a sea of resumes.

Q: How do you address gaps in the resume from being furloughed?

Brandi: While we have tended to think of long resume gaps as a negative, with millions of people out of work, they are going to be more common. Recruiters are aware of this, and they’ll be looking for jobseekers to capture their meaningful (if alternative) experience while being out of work with a focus on adaptability and skills that transfer across industries. If you were furloughed due the COVID-19’s economic impact, state that in your cover letter — which is also to say, submit a cover letter even if one is not required. Also, refresh your resume to highlight your skills that transfer into the role you’re applying to, especially if most of your experience is in a different industry. Finally, rebrand your period of unemployment. Here is where you can identify and call attention to the skills or learning you have gained while unemployed. Were you caring for family members or others in your community at this time? You have valuable skills to showcase that may be highly desirable to employers, related to budgeting, adaptability or managing caretaking responsibilities. Did you help coordinating community relief efforts or volunteer with mutual aid associations? These experiences won’t be lost on recruiters: use these projects on your resume to showcase your skills, competence, collaboration and passion.

While you’re submitting resumes, keep a journal of ways you demonstrated or developed skills and knowledge that may be able to transfer to the jobs you’re applying to. If you are able to, work toward completing online classes that relate to jobs you’re interested in. The goal isn’t to earn a degree, but to demonstrate to potential employers you are actively working on your skillset and passionate about learning and improvement. If you did dedicate time to completing an online education program, include it on your resume and in your cover letter.

Q: Is it worthwhile to apply to part-time work if ultimately want a full-time role?

Brandi: Even if you are ultimately looking for full-time work, part-time seasonal work around the holidays can be a way to get your foot in the door — potentially in a new industry where jobs are in-demand. At CareerBuilder, we talk about The Great Rehire: forward-thinking companies are cultivating their talent pools so they’re ready to staff up fast when the time is right. By making a great impression on an employer in a part-time seasonal job, you can potentially position yourself to be considered for full-time work in the future.

Q: What about temporary positions? Should I apply if I am interested in a permanent role?

Brandi: Over recent years, flexibility has become more important to employers. The COVID-19 pandemic has only made that more evident. Based on a survey we conducted with ClearlyRated in the staffing industry, of more than 600 hiring managers who were surveyed this summer, 57% said having the flexibility to quickly change their staff size was a priority. And, 61% of hiring managers agreed that demand for temporary work has increased. With the growing availability of temporary positions versus permanent ones, consider temporary work as an option. Potentially, a temporary role can help you gain additional skills and build experience in a new industry so you can strengthen your resume when you apply to permanent roles in the future.